Shipping policy

Shipping Policy

Thank you for shopping with OUTCOST. We are committed to delivering your order safely and on time. Please read our shipping policy below.

Order Processing

  • Orders are processed within 1–2 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • During sales or new product launches, processing times may be slightly longer.

Delivery Time

Estimated delivery times within Pakistan:

  • Major Cities: 2–4 business days
  • Other Areas: 3–7 business days

Delivery times are estimates and may vary due to weather conditions, courier delays, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your order.

From time to time, OUTCOST may offer Free Shipping on selected orders or promotional campaigns.

Order Tracking

Once your order has been shipped, you will receive tracking information through the contact details provided during checkout.

If you have not received your tracking details within 48 hours after dispatch, please contact our support team.

Failed Deliveries

Please ensure your shipping address and contact number are accurate.

If a delivery fails because of incorrect information or repeated unsuccessful delivery attempts, additional shipping charges may apply for re-delivery.

Delivery Delays

While we strive to deliver every order on time, delays may occur due to:

  • Public holidays
  • Severe weather conditions
  • Courier service disruptions
  • High order volumes

We appreciate your patience in such situations.

Damaged or Missing Items

If your order arrives damaged or if any item is missing, please contact us within 48 hours of receiving your package.

Providing photos of the package and products will help us resolve the issue more quickly.

Need Assistance?

If you have any questions regarding shipping or your order, please contact us through:

We are always happy to help.